Café Assistants

Tasks & Responsibilities:

• Ensure that customers are given a prompt and efficient service and expectations are consistently exceeded. by being visible during service periods, approachable and quick in fulfilling customer needs.
• Ensure all food and beverages are presented and served in line with specified standards.
• Ensure Food Safety and Allergen guidelines are followed.
• Work as a team and undertake duties in the catering areas as requested to ensure an efficient and effective service is delivered at all times.
• Promote an inclusive working environment for staff, colleagues and customers
• Work with your team to ensure that the unit meets statutory and company requirements of H&S, Food Safety and environmental legislation and procedures at all time
• Report all near misses, accidents and incidents within the location to your supervisor or manager
• Attend all training courses as required.  
• Report all broken equipment to the supervisor or manager.
• Complete the unit cleaning schedules for the location on each shift
• Adhere to uniform, staff food and break policy.
• Show commitment to company values in all aspects of your role.
• Act as a positive ambassador for the business.
• Respond to any reasonable request from any member of the management team