Retail Supervisor

An exciting opportunity has arisen to join our Retail Team

Tasks & Responsibilities:

  • Understand daily, weekly and monthly store targets, clearly identifying what this means in terms of sales, profitability, costs, staffing levels and ensuring this information is communicated effectively to the team.
  • Deputies for the Retail manager in their absence.
  • Completing the morning briefs, including a daily deployment planner which will enable you to focus the  team to drive customer service and sales
  • Oversee replenishment of shelves by ensuring the shop floor walk is completed and the replenishment form is taken to the stock room
  • Leading and motivating the team 
  • Managing breaks, always ensuring there is a member of management on the shop floor 
  • Effectively communicating stock levels to the Retail Manager 
  • Ensure the shop is tidy, clean and full at the end of the day
  • Responsible for supporting the Retail Manager with staff training, the induction process and on-going team development through regular coaching and training
  • Ensure all staff are kept up to date on changes to products, offers and promotions
  • Ensure outstanding presentation and visual merchandising standards are maintained at all times
  • Offer quick and efficient service at the tills without compromising customer service
  • Opening, closing and cashing up correctly, ensuring all paperwork for the day has been completed correctly including targets and a comprehensive hand over for the next day 
  • Report all instances of damage and wear and tear to shop fixtures and fittings to the Retail Manager
  • Assist with regular stock takes, adhering to the correct procedures
  • Comply with legislation requirements concerning the sale of food and wine 
  • Ensure all HR and H&S policies and procedures are adhered to
  • Understanding the impact that visual merchandising and balance of price points has on the customer conversion, average spend and gross profit margin results
  • Understanding the principals of link merchandising
  • Prepared to attend training courses both in house and off site





Blenheim Palace, Woodstock



Job Type

Full time

Contract Type





40 per week, working 5 out of 7 days over the week including weekends

Closing Date


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