Our Apprentice Lands Promotion

This National Apprentice Week (8 -14 February 2021), we are pleased to announce the promotion of one of our apprentices, 19-year-old Woodstock student Nicole Nielsen-Pike, to the role of Guest Services Supervisor.

Nicole is part of our Apprenticeship Scheme, which offers up to 10 apprenticeships each year,workinh towards our 10-year goal of training at least 100 apprentices by 2027. Our apprenticeships start throughout the year and are open to anyone who is over the age of 16.

Working closely with local colleges, we offer apprentices full training in their chosen subject with support and opportunities to grow their education and train to a higher level.

Nicole has been an apprentice at Blenheim for three years, and is currently also working on her BA Chartered Manager Degree Apprenticeship in Business and Management at Oxford Brookes University.

Since starting with us, Nicole has completed Level 2 and Level 3 NVQ apprenticeships in Customer Service.

I first joined Blenheim when I was 16 after leaving school. I wanted to gain experience of working life and learn on the job. Blenheim was part of my childhood, so getting the chance to start my career here was a great opportunity,” said Nicole.

Nicole’s responsibilities in her new role include overseeing the Palace Hosts and Palace Guides.

“I work closely with the Guest Services Manager to ensure the department goals are met and we have the correct staffing levels each day. Every day brings different challenges operationally that we need to overcome, so I am learning a huge amount,” said Nicole.

I am now starting to look at strategic operations management and accounting, which will be really beneficial for my career,” she added.

Each apprentice is assigned their own personal mentor and ‘buddy’ who is available to give support, advice and training.

“Since joining us when she was 16, Nicole has hugely expanded her skill set and become a vital part of the Blenheim team. We look forward to seeing her achieve more great things at Blenheim in the future,”said Eleanor Paice, Guest Services Manager.

‘Nicole’s confidence has grown a lot in the short time she has been in the apprenticeship. The quality of her work has been exceptionally good; achieving a distinction in Marketing and demonstrating an ability to work well under pressure. We can already see the development of her knowledge in only five months – she is able to contextualise theory more and apply it to Blenheim – and we are excited to see this develop further,” Sadie Criscuolo, Programme Lead for BA Chartered Manager Degree Apprenticeship in Business and Management at Abingdon & Witney College.

We are one of only a few employers to offer apprentice positions within rural businesses, offering a variety of roles across the Estate, including Marketing, HR, Customer Service, Gardens, Maintenance, Operations, Pye Construction and Retail.

“We’re extremely proud of the success of our apprentice scheme, and our apprentices are a valuable asset to Blenheim. It’s important to us that we encourage, nurture and develop individuals at the beginning of their career journey, as it’s these types of frameworks that will shape the future of organisations and their communities,” said Megan Carter, Head of HR.